HOME » QUESTION » We have test the matter H&T device in HA system.What could cause the temperature and humidity detector to only display signal strength and battery level?

Q：We have test the matter H&T device in HA system.What could cause the temperature and humidity detector to only display signal strength and battery level?

A：

This is because the slow internet speed caused incomplete uploading of device information.You can press the network pairing button on the back to update the information.