QUESTION


Device is offline?

1.press the networking button of the device,if no light occurs, indicating that battery is dead, please change a new battery with same type.
2.check if the Gateway is connected to network.
3.check if the distance between sensor and gateway is too long.
if the 3 points above can not solve the problem, please take off the battery of the device and power on again, or restore factory settings and add the device to gateway again.

Prev:
Unable to operate device?
Next:
Gateway is offline?