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Device is offline (the device icon is gray), how to do?
Autor: Heiman Technology Time :2017-02-20  Views:

Method 1: Press the test button of device (if have one)

Method 2: Take off battery of the device,then install the battery.

Method 3: Insert a needle into the networking hole of the device, and press once.

Method 4: Include the device again, if inclusion is failed, try to exclude the device, then include.

Tip: Walls will reduce the wireless communication distance between devices and gateway, please install devices near gateway as possible as you can.

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