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When the motion sensor is triggered, smart gateway do not alarm?
Autor: Heiman Technology Time :2017-02-20  Views:

Method 1: Open Smart Home APP, enter into gateway, check if “Leaving mode” is activated, if not, please click “Leaving mode”.

Method 2: Open Smart Home APP, enter into gateway, check if the motion sensor is online or not. If it is offline, please include the motion sensor into gateway again.

Method 3: Please check if the motion sensor is far away from gateway, or there are too many walls between gateway and motion sensor. Please try to install the motion sensor in the area near gateway. Then dismantle the battery of motion sensor and install the battery back again.

Method 4: When the motion sensor is triggered, it can be triggered again 1 minute later.

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